Banks' Welsh services to be reviewed

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22 December 2014 Last updated at 15:06 Welsh language services offered by banks in Wales are to be reviewed by a watchdog

The Welsh Language Commissioner Meri Huws said she had seen a "significant increase" in complaints about the services offered to Welsh speakers at banks over the past weeks and months.

She said she would use a statutory review to try to find out how improve the experiences of Welsh customers.

She is inviting members of the public to give her feedback.

"As part of the review I will also gather evidence from the banks and experts in the banking sector," the commissioner added.

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